Paste a customer message and get a structured job summary, a missing-info checklist, smart follow-up questions, and a ready-to-send reply — in seconds. Built for HVAC contractors.
Free account — 5 analyses per month, no credit card required.
A customer says their AC 'isn't cooling' — that could be a refrigerant leak, a dirty coil, a bad capacitor, or a 20-year-old system that needs replacement. I can't quote that."
Peak season hits and I'm getting 15 calls a day. I can't write a detailed reply to every single one."
Customers want a price immediately. If I don't respond fast, they call the next HVAC company on Google."
Pulls out system type, age, brand, issue description, and whether it's a repair, tune-up, or replacement inquiry.
Highlights missing details like system age, last service date, error codes, and whether the system is still under warranty.
Questions like 'How old is the unit?' and 'Are you seeing any error codes on the thermostat?' — not generic filler.
Respond to every inquiry professionally even when you're slammed — without sacrificing quality or missing key details.
Here's what QuoteReply does with a typical hvac inquiry.
Customer message (pasted in)
"My AC stopped working last night. It's running but not blowing cold air. I have a 2-story house and the unit is about 10 years old. Can someone come out today?"
Job Summary
Residential AC not cooling — unit is running but not producing cold air. 2-story home, unit approximately 10 years old. Customer requesting same-day service. Could be refrigerant issue, dirty coil, capacitor failure, or compressor problem.
Missing Info
Follow-Up Questions
Reply Draft
Sorry to hear your AC is out — especially in this heat. We do have availability today. Before I confirm a time, can you check if the outdoor unit is running? Look for the fan spinning and listen for the compressor. Also, any error codes on your thermostat? That'll help me know what to bring and give you a better idea of what we're looking at cost-wise.
Yes. QuoteReply handles AC, furnace, heat pump, boiler, and mini-split inquiries. It recognizes heating vs cooling context and adjusts the extracted details and follow-up questions accordingly.
Absolutely. For maintenance and tune-up requests, QuoteReply extracts system type, age, and last service date — the key details you need to scope a maintenance visit.
QuoteReply works for new installation inquiries too. It will flag details like home square footage, existing ductwork, fuel type, and efficiency requirements that affect system sizing and cost.
Most analyses complete in 5–10 seconds. You get a job summary, missing-info list, follow-up questions, and a reply draft — all at once.
Start free. No credit card required. See results on your first inquiry.